Emmy N Co

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Terms and Conditions

Terms and Conditions

Welcome to Emmy N Co! By accessing our website and purchasing our dragon puppets, you agree to the following terms and conditions:

1. General:

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products:

All products are handmade, so slight variations in color and design may occur.
We strive to provide accurate descriptions, but we do not guarantee that product descriptions or other content are error-free.

3. Orders and Payment:

All orders are subject to availability. In the event that a product is out of stock, we will notify you as soon as possible.
Payment must be made at the time of purchase. We accept [List of Payment Methods].

4. Shipping and Delivery:

We aim to process and ship orders within [Processing Time].
Delivery times may vary depending on your location.
We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds:

Please refer to our Refund Policy for details on how to return products and request refunds.

6. Privacy:

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Liability:

Emmy N Co is not liable for any damages or losses arising from the use of our products or website.
Our liability is limited to the purchase price of the product.

Return and Refund Policy

At Emmy N Co, we want you to be completely satisfied with your purchase. If you are not happy with your dragon puppet, you can return it within 30 days of receipt for a full refund or exchange. Please note the following conditions:

Eligibility for Returns:

Items must be unused and in the same condition that you received them.
Items must be in the original packaging.

Return Process:

Contact us at [Your Contact Information] to initiate a return. Please include your order number and reason for return.
We will provide you with instructions on where to send your return.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

Refunds:

Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
If you haven’t received a refund within [specific time] days, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Exchanges:

If you need to exchange an item, please contact us at [Your Contact Information] with the details of the item you wish to exchange.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Terms and Conditions

Return and Refund Policy

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